BTX-Harvard Apparatus has set up a number of routine services that to keep your equipment performing as new. These services will require a return authorization from us, so please use this form here to submit your request. If you do not see your equipment on the list please contact us.

In House Services

Item #       Item Description
450908      Preventative Maintenance HT100/200 Plate Handler
450909      AgilePulse Verification
470951      AgilePulse Workshop Repair
450952      ECM 399 Workshop Repair
450953      Gemini/630/830 Workshop Repair
450954      ECM 2001+/Lite Workshop Repair
450955      BTX Accessory Workshop Repair
459997      ECM2001+ Validation Certificate
459995      Gemini/630/830 Validation Certificate
459999      Gemini/399/630/830 1 Yr Warranty (add up to 3 years)

IQ/OQ and Maintenance Contracts

Item #       Item Description

470690      AgilePulse Max Platinum Contract
470689      AgilePulse Max Gold Contract
470688      AgilePulse/ECM 2001+ & Lite Silver Contract
470687      Gemini X2/ECM 830 & 630 Platinum Contract
470686      Gemini X2/ECM 830 & 630 Gold Contract
470685      Gemini/ECM 830 & 630 Silver Contract

What's included: